{"id":291,"date":"2026-10-03T21:59:14","date_gmt":"2026-10-03T19:59:14","guid":{"rendered":"https:\/\/www.zandvlinder.nl\/nieuwewebsite\/?page_id=291"},"modified":"2026-10-04T14:18:37","modified_gmt":"2026-10-04T12:18:37","slug":"klachten","status":"publish","type":"page","link":"https:\/\/www.zandvlinder.nl\/nieuwewebsite\/over-ons\/klachten\/","title":{"rendered":"Klachtenregeling"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"291\" class=\"elementor elementor-291\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e519a2d e-con-boxed e-flex e-con e-parent\" data-id=\"e519a2d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-zvpre01 zv-delivery-helper elementor-widget elementor-widget-html\" data-id=\"zvpre01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>.zv-delivery-helper{display:none!important}<\/style><link rel=\"preload\" as=\"image\" fetchpriority=\"high\" href=\"https:\/\/www.zandvlinder.nl\/nieuwewebsite\/wp-content\/uploads\/2026\/10\/zandvlinder-hero-66.webp\">\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bfbe439 e-con-full e-flex e-con e-parent\" data-id=\"bfbe439\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9a47ff elementor-widget elementor-widget-text-editor\" data-id=\"a9a47ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>BIOLOGISCHE KINDEROPVANG \u00b7 DORDRECHT<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0e66b6 elementor-widget elementor-widget-heading\" data-id=\"b0e66b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Klachtenregeling<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f48d83 elementor-widget elementor-widget-text-editor\" data-id=\"3f48d83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We horen graag wat er speelt. Lees hoe u een vraag of klacht met ons kunt bespreken en waar u de klachtenregeling vindt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1427a5f e-con-full e-flex e-con e-parent\" data-id=\"1427a5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff0ab19 elementor-widget elementor-widget-button\" data-id=\"ff0ab19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/www.zandvlinder.nl\/nieuwewebsite\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Neem contact op<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8909554 e-con-boxed e-flex e-con e-parent\" data-id=\"8909554\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bdf6c5 elementor-widget elementor-widget-text-editor\" data-id=\"1bdf6c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>UW ERVARING TELT<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77144d4 elementor-widget elementor-widget-heading\" data-id=\"77144d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Laat ons weten wat beter kan.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e0d44a elementor-widget elementor-widget-text-editor\" data-id=\"1e0d44a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We doen ons best om goede kinderopvang te bieden. Toch kan er iets misgaan. Bent u ergens ontevreden over? Bespreek dit gerust met de betrokken medewerker of leidinggevende. U kunt ook direct een schriftelijke klacht indienen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1d2e77 e-con-boxed e-flex e-con e-parent\" data-id=\"c1d2e77\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f74e672 elementor-widget elementor-widget-heading\" data-id=\"f74e672\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Waarover kunt u een klacht indienen?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7ff8ff elementor-widget elementor-widget-text-editor\" data-id=\"c7ff8ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Een gedraging van de houder, een medewerker of iemand die in opdracht van de houder werkt, richting ouder of kind.<\/li><li>Een werkwijze of regel binnen de kinderopvangorganisatie.<\/li><li>De overeenkomst tussen de houder en de ouder(s).<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f44f404 e-con-boxed e-flex e-con e-parent\" data-id=\"f44f404\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a90b6b6 elementor-widget elementor-widget-text-editor\" data-id=\"a90b6b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ZO WERKT HET<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8264d08 elementor-widget elementor-widget-heading\" data-id=\"8264d08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Van uw bericht naar een antwoord.<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d1c150 e-con-full e-flex e-con e-parent\" data-id=\"4d1c150\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7283bba e-con-full e-flex e-con e-parent\" data-id=\"7283bba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b6d351 elementor-widget elementor-widget-text-editor\" data-id=\"7b6d351\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>01<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26639d2 elementor-widget elementor-widget-heading\" data-id=\"26639d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Bespreek uw ervaring<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-447824e elementor-widget elementor-widget-text-editor\" data-id=\"447824e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>U kunt uw ontevredenheid bespreken met de persoon die betrokken is, bijvoorbeeld een pedagogisch medewerker of leidinggevende. U mag ook direct schriftelijk een klacht indienen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb3161b e-con-full e-flex e-con e-parent\" data-id=\"eb3161b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fa5177 elementor-widget elementor-widget-text-editor\" data-id=\"6fa5177\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>02<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98443b6 elementor-widget elementor-widget-heading\" data-id=\"98443b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Dien uw klacht schriftelijk in<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8dd1bed elementor-widget elementor-widget-text-editor\" data-id=\"8dd1bed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Gebruik het klachtenformulier of beschrijf uw klacht in een brief of e-mail. Dien deze in bij de klachtenfunctionaris, An Postma, via info@zandvlinder.nl.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ce4faa3 e-con-full e-flex e-con e-parent\" data-id=\"ce4faa3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ecbb63 elementor-widget elementor-widget-text-editor\" data-id=\"3ecbb63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>03<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-158a41b elementor-widget elementor-widget-heading\" data-id=\"158a41b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">U ontvangt een reactie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0095b5 elementor-widget elementor-widget-text-editor\" data-id=\"d0095b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Volgens het klachtenreglement wordt de ontvangst schriftelijk bevestigd, wordt uw klacht zorgvuldig onderzocht en blijft u op de hoogte. U ontvangt binnen zes weken een schriftelijk en gemotiveerd oordeel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56a28dc e-con-boxed e-flex e-con e-parent\" data-id=\"56a28dc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-50bb682 e-con-full e-flex e-con e-parent\" data-id=\"50bb682\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ea5be90 e-con-full e-flex e-con e-parent\" data-id=\"ea5be90\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ea3dba elementor-widget elementor-widget-heading\" data-id=\"2ea3dba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wat vermeldt u in uw klacht?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db0e322 elementor-widget elementor-widget-text-editor\" data-id=\"db0e322\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>De datum waarop u de klacht indient.<\/li><li>Uw naam, adres en telefoonnummer.<\/li><li>De naam van de medewerker, als uw klacht over diens gedraging gaat.<\/li><li>De opvanglocatie en eventueel de groep waarover de klacht gaat.<\/li><li>Een omschrijving van uw klacht.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0563a09 e-con-full e-flex e-con e-parent\" data-id=\"0563a09\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9117df5 elementor-widget elementor-widget-text-editor\" data-id=\"9117df5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>WE HELPEN U GRAAG<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d774463 elementor-widget elementor-widget-heading\" data-id=\"d774463\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Hulp bij het opschrijven<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d8a63d elementor-widget elementor-widget-text-editor\" data-id=\"4d8a63d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vindt u het lastig om uw klacht op papier te zetten? Neem telefonisch contact op met Zandvlinder.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c821818 elementor-widget elementor-widget-button\" data-id=\"c821818\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"tel:0786514469\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Bel 078 651 4469<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36e335d elementor-widget elementor-widget-button\" data-id=\"36e335d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"mailto:info@zandvlinder.nl\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Mail Zandvlinder<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c897f24 e-con-boxed e-flex e-con e-parent\" data-id=\"c897f24\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ced8a7 elementor-widget elementor-widget-text-editor\" data-id=\"3ced8a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>EXTERNE BEHANDELING<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3c544c elementor-widget elementor-widget-heading\" data-id=\"f3c544c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Komt u er met ons niet uit?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6053ec4 elementor-widget elementor-widget-text-editor\" data-id=\"6053ec4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Bent u niet tevreden over de behandeling of uitkomst? In het klachtenreglement leest u hoe u terecht kunt bij het Klachtenloket Kinderopvang of de Geschillencommissie Kinderopvang. Daar staan ook de situaties waarin u rechtstreeks een geschil kunt indienen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6e41bc elementor-widget elementor-widget-text-editor\" data-id=\"d6e41bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Het Klachtenloket biedt informatie, advies en bemiddeling. Een uitspraak van de Geschillencommissie is bindend. Lees het volledige reglement voor de procedure en termijnen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-835c8aa e-con-boxed e-flex e-con e-parent\" data-id=\"835c8aa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f3c5af elementor-widget elementor-widget-text-editor\" data-id=\"7f3c5af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ALLES BIJ ELKAAR<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dab755 elementor-widget elementor-widget-heading\" data-id=\"9dab755\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Formulier en reglementen.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bde0bc8 elementor-widget elementor-widget-text-editor\" data-id=\"bde0bc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Bekijk de documenten in de pop-up op de website of download ze via de knop bovenaan het document.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-195c9f8 e-con-full e-flex e-con e-parent\" data-id=\"195c9f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-482a51f e-con-full e-flex e-con e-parent\" data-id=\"482a51f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d69f9a2 elementor-widget elementor-widget-text-editor\" data-id=\"d69f9a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>DOCUMENT \u00b7 PDF<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa7e049 elementor-widget elementor-widget-heading\" data-id=\"fa7e049\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Klachtenformulier<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09fd3eb elementor-widget elementor-widget-text-editor\" data-id=\"09fd3eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Een formulier om uw klacht schriftelijk vast te leggen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55f260e elementor-widget elementor-widget-button\" data-id=\"55f260e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/www.zandvlinder.nl\/nieuwewebsite\/wp-content\/uploads\/2026\/10\/klachten-formulier-november-2022.pdf\" download=\"\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Bekijk het document \u00b7 PDF<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9832bb8 e-con-full e-flex e-con e-parent\" data-id=\"9832bb8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23fbdd2 elementor-widget elementor-widget-text-editor\" data-id=\"23fbdd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>DOCUMENT \u00b7 PDF<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e1232d elementor-widget elementor-widget-heading\" data-id=\"8e1232d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Klachtenreglement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2947fda elementor-widget elementor-widget-text-editor\" data-id=\"2947fda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>De volledige interne en externe klachtenprocedure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-653d5ab elementor-widget elementor-widget-button\" data-id=\"653d5ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/www.zandvlinder.nl\/nieuwewebsite\/wp-content\/uploads\/2026\/10\/klachtenreglement-november-2022-1.pdf\" download=\"\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Bekijk het document \u00b7 PDF<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4838bfa e-con-full e-flex e-con e-parent\" data-id=\"4838bfa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3848dad elementor-widget elementor-widget-text-editor\" data-id=\"3848dad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>DOCUMENT \u00b7 PDF<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae8e75e elementor-widget elementor-widget-heading\" data-id=\"ae8e75e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Geschillencommissie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd59a2e elementor-widget elementor-widget-text-editor\" data-id=\"fd59a2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Informatie over externe behandeling van een geschil.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65ae2d9 elementor-widget elementor-widget-button\" data-id=\"65ae2d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/www.zandvlinder.nl\/nieuwewebsite\/wp-content\/uploads\/2026\/10\/Geschillencommissie.pdf\" download=\"\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Bekijk het document \u00b7 PDF<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a3292c e-con-boxed e-flex e-con e-parent\" data-id=\"5a3292c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b1f7739 e-con-full e-flex e-con e-parent\" data-id=\"b1f7739\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-db83bf2 e-con-full e-flex e-con e-parent\" data-id=\"db83bf2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1017005 elementor-widget elementor-widget-text-editor\" data-id=\"1017005\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>KOM KENNISMAKEN<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd2719d elementor-widget elementor-widget-heading\" data-id=\"dd2719d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Weten of Zandvlinder bij uw kind past? Kom langs!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfc9e6a elementor-widget elementor-widget-text-editor\" data-id=\"cfc9e6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We laten u graag onze locatie, de groepen en de natuurtuin zien. Tijdens een rondleiding is er ruimte voor uw vragen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e72d59a e-con-full e-flex e-con e-parent\" data-id=\"e72d59a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a03eb1d e-con-full e-flex e-con e-parent\" data-id=\"a03eb1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6920e19 elementor-widget elementor-widget-button\" data-id=\"6920e19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/www.zandvlinder.nl\/nieuwewebsite\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Plan een rondleiding<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdf49fb elementor-widget elementor-widget-button\" data-id=\"bdf49fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/www.zandvlinder.nl\/nieuwewebsite\/inschrijven\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schrijf uw kind in<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-zvpdf01 zv-pdf-helper elementor-widget elementor-widget-html\" data-id=\"zvpdf01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.zv-pdf-helper{display:none!important}\n#zv-pdf-dialog{box-sizing:border-box;width:min(1120px,94vw);height:90vh;height:90dvh;max-width:94vw;max-height:94dvh;padding:0;border:0;border-radius:18px;background:#FAF7F0;color:#324B3C;overflow:hidden;box-shadow:0 24px 90px #0005}\n#zv-pdf-dialog::backdrop{background:#20372ccc;backdrop-filter:blur(3px)}\n#zv-pdf-dialog .zv-pdf-shell{display:flex;flex-direction:column;height:100%;min-height:0}\n#zv-pdf-dialog .zv-pdf-header{display:flex;align-items:center;gap:16px;padding:16px 20px;background:#324B3C;color:#fff;flex-shrink:0}\n#zv-pdf-dialog h2{font:600 18px\/1.35 Manrope,sans-serif;color:#fff;margin:0;flex:1;min-width:0;overflow-wrap:anywhere}\n#zv-pdf-dialog .zv-pdf-download{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:11px 16px;border-radius:8px;background:#A85F40;color:#fff;font:600 14px\/1.3 Manrope,sans-serif;text-decoration:none;white-space:nowrap}\n#zv-pdf-dialog .zv-pdf-download:hover{background:#915035}\n#zv-pdf-dialog .zv-pdf-close{display:grid;place-items:center;flex-shrink:0;width:40px;height:40px;padding:0;border:1px solid #ffffff70;border-radius:8px;background:transparent;color:#fff;font:28px\/1 sans-serif;cursor:pointer}\n#zv-pdf-dialog a:focus-visible,#zv-pdf-dialog button:focus-visible{outline:3px solid #E9DFC9;outline-offset:3px}\n#zv-pdf-dialog .zv-pdf-fallback{margin:0;padding:8px 20px;background:#E7EDE4;font:13px\/1.5 Manrope,sans-serif;color:#324B3C}\n#zv-pdf-dialog .zv-pdf-fallback a{color:#324B3C;text-decoration:underline}\n#zv-pdf-dialog .zv-pdf-pages{box-sizing:border-box;flex:1;min-height:0;min-width:0;width:100%;overflow-y:auto;overflow-x:hidden;overscroll-behavior:contain;padding:16px;background:#EFEBDD}\n#zv-pdf-dialog .zv-pdf-page{box-sizing:border-box;width:100%;max-width:100%;margin:0 auto 18px;min-width:0}\n#zv-pdf-dialog .zv-pdf-page-label{margin:0 0 6px;font:600 12px\/1.5 Manrope,sans-serif;color:#324B3C}\n#zv-pdf-dialog .zv-pdf-paper{position:relative;box-sizing:border-box;width:100%;overflow:hidden;background:#fff;box-shadow:0 2px 8px #0002}\n#zv-pdf-dialog canvas{display:block!important;box-sizing:border-box;width:100%!important;max-width:100%!important;height:auto!important;margin:0}\n#zv-pdf-dialog .zv-pdf-status{margin:0 0 12px;font:14px\/1.5 Manrope,sans-serif;color:#324B3C}\n#zv-pdf-dialog .zv-pdf-text{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:pre-wrap}\n@media(max-width:600px){#zv-pdf-dialog .zv-pdf-pages{padding:10px}#zv-pdf-dialog .zv-pdf-page{margin-bottom:14px}}\n@media(max-width:600px){#zv-pdf-dialog{width:100vw;max-width:100vw;height:100dvh;max-height:100dvh;margin:0;border-radius:0}#zv-pdf-dialog .zv-pdf-header{flex-wrap:wrap;gap:10px;padding:14px 16px}#zv-pdf-dialog h2{font-size:16px;flex-basis:calc(100% - 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